Karamba Casino – Reviews and Bonuses
Karamba is an online casino owned and operated by the ASG Technologies Ltd, which has been running since 2005.
Despite steadily raising its profile and holding both UK and Malta gaming licences, there have been some player complaints about the payouts and level of customer service at Karamba. This is what drew our attention and caused us to want to dig deeper and establish the facts about this online casino.
So what is truth and what is fiction regarding Karamba casino? In this expert review, we will check it out from every angle and find out whether or not this casino is worth playing at.
Karamba Casino – Review by CasinoPlacard
Karamba Casino Rating Criteria
Bonus
Games
Deposit/Withdraw
Layout
Karamba Casino Games
Karamba offers games from some well-known and established operators like NetEnt, Microgaming, WMS, and Bally, as well as some other operators like NextGen, and Amaya.
It is usually a good indicator to see a mix of software firms providing the games as it means variety. Throw into the mix that NetEnt and Microgaming make up the majority of the games, and there is little to worry about in terms of game quality at Karamba.
Before we look at some of the individual games available, let’s find out more about the software companies and what we know about them.
NetEnt – This is without a doubt one of the best casino games producers in the world. NetEnt operates out of Sweden and has a long history of producing top quality games. It provides lots of games at Karamba including two of its biggest hits – Starburst and Gonzo’s Quest.
Microgaming – UK firm Microgaming is another top software provider, and is well-known for providing top quality slots as well as poker clients, card games, and even live dealer card and table games.
Microgaming offers several games at Karamba including Game of Thrones and Twin Spin. However, some of Microgaming’s most popular games, and most notably Mega Moolah, are missing from the Karamba lineup.
NextGen Gaming – Australian firm NextGen doesn’t have as high a profile as the above-mentioned companies, but it has been around for a while and has produced some great games over the years. One of NextGen’s best-know slots available at Karamba is Witch Pickings.
WMS – Also known as Williams Interactive, this software provider with a long history in the gambling industry, in fact, its parent company dates back to 1943 – long before casinos went online! You can play a few WMS games at Karamba, although there isn’t a big selection by any means.
Karamba Casino Slots
There are plenty of slots to choose from at Karamba. Here are some we recommend looking at, although, as our conclusion will indicate, it might be better to play these at another online casino.
Starburst – Without a doubt one of NetEnt’s most popular games to date, Starburst takes you on a cosmic voyage set on an arcade-style slot jam packed with glistening gems on the reels. Sound strange? It is, and most players agree there aren’t any other slots out there quite like Starburst. You could win 50,000 € if you score the top jackpot, which makes it really exciting to play.
Game of Thrones – Microgaming has managed to lock down a few big franchises and turn them into slots, and Game Of Thrones is one of them. This slot will naturally appeal to fans of the series, but you should definitely check it out regardless of whether you watch the show. It’s visually stunning, has lots of extras and bonus rounds, and the jackpot isn’t half bad either at 1,500 coins.
Koi Princess – This slot is likely to jump off the page at those who have an interest in Japan and its culture. Its symbols include masks, and a genuine cute Koi Princess, who stands at the side of the screen and cheers you on. It also has a jackpot well worth winning, at 5,000 coins in total. Koi Princess slot has turned out to be one of NetEnt’s most popular games in recent times.
Gonzo’s Quest – Another popular NetEnt slot which has dominated the most popular slots charts since its release is Gonzo’s Quest. This slot is themed on an old-time Spanish explorer setting off into the Amazon in search of gold.
It’s a unique game in that the reels don’t spin as with other slots, but symbols fall from above. You can also win a tasty jackpot worth tens of thousands of Euros if the right payline comes out.
Witch Pickings – This is one of NextGen’s best slots and if you do decide to play at Karamba then it is worth checking out. It’s themed on witches, as you might have guessed, and on top of the chance to win free spins with multipliers, you can tap into a sizeable progressive jackpot. It’s this last feature, the chance to win huge money, that makes this slot worth having a spin on.
Rainbow Riches – The Irish/Leprechaun theme has been done to death, but one of the better slots with this theme is definitely Rainbow Riches from Barcrest.
Despite the fact that it is a simple slot with a relatively small jackpot (500 coins) this has turned out to be one of the most popular slots in Europe. There are multiple bonus rounds to keep things interesting, and you can spin from as little as 0.20 € to 500 €.
All in all, this is a good selection of slots from multiple providers. It isn’t the biggest we have seen, and there are some big-name titles missing that should be included at any world-class online casino, but it is enough to keep slots players entertained for a while.
Table & Card Games
While it’s no secret that the vast majority of online casino players are out to spin slots, a casino needs to offer more and the traditional table and card games on offer at bricks and mortar casinos around the globe are available in digital format, too.
There is a limited range of casino table and card games on offer at Karamba. The following is a list of them, but we have seen a much bigger and better selection on offer elsewhere.
Baccarat – Not available as a digital game, but available at the Karamba live casino.
Blackjack – There are two digital versions of blackjack available.
Craps – Not available at Karamba.
Poker – There are no poker games such as red dog, oasis, or Texas Hold Em at Karamba.
Roulette – You can play 3 versions of roulette, but there is very little variation in them.
Video Poker – Jacks or Better and Deuces Wild are available to play at Karamba.
Live Games – You can play live dealer baccarat, blackjack, and roulette at Karamba. The games are of decent quality, but again, aren’t the best we have encountered.
Scratchcards – You can choose from a wide variety of scratchcards at Karamba.
Novelty Games – You can also play novelty games at Karamba including keno, bonus bingo, royal dice, and magic spinner. These can be good if you want to try something different and just relax and have fun.
As we said, this is a relatively poor showing and while all the important major games are there, there’s a lot more variety to be had elsewhere.
Karamba Mobile Casino
Mobile casinos are on the rise, and so it’s no surprise that Karamba has created on to serve players logging in via phone and tablet.
The mobile site itself is OK and is easy enough to navigate around, albeit a little basic and dull.
When you first log on you will see the main welcome bonus offer in the form of a banner and will also see some of the games you can play. There is a drop-down menu in the top left with the various site navigation options and the ability to translate into several languages.
Overall the Karamba mobile site is fine. We weren’t overly impressed and it could be better, but it’s not terrible either.
Customer Service & Support
You can get in touch with Karamba customer support via the following methods:
E-Mail – E-Mail is usually the slowest way to get in touch with customer service teams at casinos, but in Karamba’s case, it was slower than average with over 1 full day to respond.
Live Chat – It is also possible to talk to an agent live on the site. This was actually decent and we got connected instantly to a friendly and professional operator.
Telephone – You can pick up the phone and speak to a real person if you wish. Around peak times the wait times can be long, and it is much faster to use the live chat feature.
FAQ – There is a decent FAQ section in the help section of the Karamba site, but it doesn’t have a search feature, meaning it can be hard to locate the information you are looking for. Also, the text is written in is super small and is grey against a white background, making it difficult to read.
Deposits & Withdrawals
You can make deposits and withdrawals at Karamba via the following methods:
- Credit Cards (Visa, Mastercard, Diners Club, Eurocard)
- Debit Cards (Visa, Mastercard, Maestro, Diners Club, Eurocard, Local cards)
- Paysafe Card
- Bank Transfer
- Neteller
- Skrill
All of these methods are safe and secure, but it would be nice to see a bigger range of payment methods on offer.
It is also worth noting that there have been many complaints about slow payouts at Karamba, with some players claiming they never received their funds at all or that winnings were voided when they tried to withdraw them.
It has also been claimed that there is no option to decline the bonus at Karamba, and the bonus and your deposit are added in together, making it impossible to withdraw anything without voiding all winnings.
Karamba Casino Bonus & Promotions
The casino welcome bonus and ongoing bonuses and promotions are often the deal maker or breaker with many players, and understandably so.
In this section, we will take a look at what Karamba offers and whether or not it is worth taking.
Karamba Casino Welcome Bonus
New players at Karamba can claim a welcome bonus worth 100% up to 200 € + 100 free spins on slots. This comes with a 10 € minimum deposit stipulation and is paid out over 3 days of play, as follows:
Bonus 1 – On the first day you will receive 20 free spins and the first deposit bonus of 100% up to 200 €.
Bonus 2 – On the second day you will receive 40 further free spins.
Bonus 3 – On the third day you will receive 40 further free spins and a surprise bonus on the house.
The wagering requirements on bonus cash are x35, and the same goes for anything you win using the free spins.
This isn’t a bad deal at all. It is far from the biggest and best we have ever seen, but it is OK.
Ongoing Promotions & Offers
There are a number of ongoing promotions and offers available to regular players. They include:
The Daily Karamba – Every day you will be awarded a bonus of some sort. This might be free spins, bonus cash, or something else. Log in and see what’s on offer as a regular player.
Free Spins – Karamba issues free spins at random, for basically no reason. This is an ongoing thing so you will likely be the recipient eventually.
Loyalty Club – Karamba reward long-term, loyal players with free bonuses, entry to tournaments on the house, and extra prize giveaways.
VIP Club – If you play with larger amount you could qualify for the VIP club. This means extra bonuses, cashback, a birthday bonus, and faster, personalized customer service.
This is a decent range of ongoing bonuses. We were pleasantly surprised.
Conclusion
We don’t recommend playing at Karamba online casino.
Why? It just isn’t good enough compared to what else is out there.
The games choices are limited, the bonus is average, there are too many complaints about slow payouts and voided winnings, and there are just better casinos out there which we would prefer to refer you to over Karamba.
Give Karamba a miss. Only the best is good enough for our readers, and Karamba doesn’t make the list.
Karamba Casino – Reviews by Players
